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Showing posts with label
cca
.
Show all posts
Showing posts with label
cca
.
Show all posts
2012-07-16
Genesys: Why Get Duplicate Agent/Queue in Custom Reports?
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Product: Genesys Module: DMA, CCA, Brio, Crystal Report, Hyperion Many report designers do not understand the reason of primary key index...
2012-02-27
Genesys Report Administration - Handling of Deleted Agent
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Product: Genesys Component: Configuration Manager, Stat Server, DMA, CCA Call center is one of the industry with high turnaround in HR i...
2011-12-21
Genesys ETL Run-time contains inappropriate object or statistic
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Product: Genesys CTI Module: ETL Runtime Service Encounter following error in log ETL_Service.20121213_214131_050.log? 15:39:30.593 Src...
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